Delivery Questions

Payment Help

• I cancelled my order - will my debit card be reimbursed?
• Should I tip?
• What are my payment options?
• Is there an order minimum?

Promos

• Do promo codes/coupon codes apply to bundles or on-sale items?

My Orders

• Can I change my delivery window?
• I entered the wrong delivery address - can I change it?
• Do I need to be a California resident to place an order?
• There’s something wrong with a product I ordered - who do I contact?

Delivery

• Where is my driver?
• What are your delivery hours?
• Can someone else receive my delivery?
• Where does Flow Direct deliver?